Hamilton Wingtip Waterproof Chukka Boot (Men)

We're sorry to learn that the Hamilton style from order 005023706085 arrived in this condition. At Allen Edmonds our aim is for you to be completely satisfied with your purchase and we would be happy to assist you with return instructions. Products purchased at AllenEdmonds.com or at Allen Edmonds stores may be returned within 60 days of receipt provided that the item is unworn, undamaged and in resaleable condition. Customized shoes and items marked "Final Sale" are not returnable. If you would like to return your order in person, please visit an Allen Edmonds company-owned store. To find a store near you, visit this page: https://www.allenedmonds.com/stores Alternately, you may return the order by mail. To create a postage-paid return label, simply visit the page below: https://www.allenedmonds.com/help/shipping-and-returns Scroll down to the heading "Returns Policy" and then under "Returning Items by Mail" click on the section which reads as: "Click here to track your order and generate a return label" When you are ready to send the order back, repackage the boots in the original brand box, include the return form inside, and tape the shipping label to the outside of the box. You can drop your return off at any staffed FedEx Office. Unfortunately, we are unable to process exchanges through the warehouse. If you prefer to reorder or choose a different size, color, or style, we ask you to place a new order at your earliest convenience.