Silvana Bootie (Women)

I walk about 5 blocks into the office everyday and wear heels everyday. I wore them three times and on the third wear I was in the office and realized my balance felt off. I looked at the bottom of my heel and the heel tip had come off. Going into the store to try to return them because they were $160.

I purchased these boots this fall after an extensive search. At the time, I noticed one negative review, which didn’t raise concern. Unfortunately, after wearing the boots only four times, multiple quality issues have appeared. The leather on the toe began peeling after wearing them to work, during which I was only driving my car. On the fourth wear, the heel started squeaking loudly, as if the shank was loose. These issues are unexpected for boots from this Brand/price point and indicate a significant quality problem. Given the minimal wear and repeated deterioration, I believe these boots are defective. I would appreciate a price adjustment or alternative resolution. Nordstrom should flag and review this product,. There appears to be a serious quality issue given the number of new negative reviews.