Crosbie High Waist Crop Wide Leg Jeans

I am a long-time customer and was very pleased with these pants initially. However, after just the first wash, they tore in the crotch area. I understand that the item is outside the return window, but given the price, I expected a higher level of quality and durability. I also expected a more supportive resolution from Nordstrom in this situation. This experience has made me reconsider future purchases, especially higher-priced items, as it raises concerns about product quality and post-purchase support.

I purchased the size based off my waist and hip measurements (26 waist, hip 35) and found these slightly loose in the waist at the back and slightly tight in the hips. Fitted through the butt and thighs. Straight, not wide leg jeans as listing indicates. Cropped jeans which at just over 5’4 the hem is at my ankle. The rise sits just above my belly button. Fairly comfortable when sitting with some additional gapping in the back and front rising to rib cage. Wash is very nice and not see through. Appear to be well made and nice stitching. One issue, black stitching on tag label shows on front of jeans. See picture for reference.