Short Sleeve Cashmere Sweater

I received a delivery of a black cashmere garment today, but it clearly wasn't a new item; there was pilling in the underarm area, excessive dust covering the entire piece, and even several strands of hair stuck to it upon arrival. Frankly, I have absolutely no desire to wear it. It looks exactly like a garment that has been in and out of fitting rooms multiple times, merely steam-ironed before being shipped out. For the sake of effective customer relations, it would be a far better decision not to sell garments in such a condition.