Details & care
The New Balance 997H pairs comfort and style to mix in with your everyday look. Featuring a synthetic and mesh upper, this retro women's sneaker provides a soft feeling for all-day comfort.
- Round toe
- Lace-up vamp
- Cushioned insole
- Logo detail
- White grip sole
- Synthetic and mesh upper, rubber sole
- Imported
- Item #6930276
- Core Product ID 333336PWW2
Size info
- B(medium)=M.
- True to size.
Shipping & returns
This item qualifies for free shipping on orders over $89. View Shipping & Returns Policy.
This item is returnable within 40 days by mail or to U.S. Nordstrom Rack and U.S. Nordstrom stores. All beauty items are only eligible for return in U.S. Nordstrom Rack or U.S. Nordstrom stores.
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New Balance
New Balance began in Boston in 1906 selling arch supports to police officers, waiters and others who worked on their feet. Today this global leader in athletic products is committed to quality and craftsmanship. New Balance describes itself as a fearlessly independent company that doesn't answer to anyone but its customers.
Most helpful positive review
Sept 30, 2023
Love these sneakers!
These sneakers fit true to size. They are incredibly comfortable and stylish I highly recommend.
SSullivan
Verified purchase
6found this helpful
Most helpful critical review
Sept 23, 2025
It seems like they take orders even when they don’t have the item, and then send a different product, forcing the buyer to wear the wrong shoes. When I asked for the correct item after receiving the wrong one, they said it’s sold out. I ordered online because I didn’t have time, but now they expect me to handle the return myself, either at the store or via FedEx. So the mistake is on Nordstrom’s side, but the hassle falls on the customer?
Dissatisfaction!
Verified purchase
1found this helpful
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5 stars
68%
4 stars
14%
3 stars
5%
2 stars
5%
1 star
9%
Sort by Most Helpful
Size
Color
Width
SSullivan
Verified purchase
Color: Tan and white
Sept 30, 2023
Love these sneakers!
These sneakers fit true to size. They are incredibly comfortable and stylish I highly recommend.
6found this helpful
Dissatisfaction!
Verified purchase
Size purchased: 9B
Fit:
Small
True to size
Large
Width:
Narrow
True to width
Wide
Color: TIMBERWOLF/ WHITE
Sept 23, 2025
It seems like they take orders even when they don’t have the item, and then send a different product, forcing the buyer to wear the wrong shoes. When I asked for the correct item after receiving the wrong one, they said it’s sold out. I ordered online because I didn’t have time, but now they expect me to handle the return myself, either at the store or via FedEx. So the mistake is on Nordstrom’s side, but the hassle falls on the customer?
1found this helpful
Yana
Reposted from Joe's New Balance Outlet
Verified purchase
June 29, 2026
Fast and cool
Very nice, comfortable and sweet my favorite form and style
Meldi
Reposted from Joe's New Balance Outlet
Verified purchase
May 26, 2026
Bulky
Too wide and bulky in toe box area . Fit is too big for my normal NB size
Tetyana
Reposted from Joe's New Balance Outlet
Verified purchase
May 25, 2026
.
All good..........................................
MZPR
Reposted from Joe's New Balance Outlet
Verified purchase
Apr 12, 2026
Casual Shoe that's wider than expected
Shoes are attractive and feel on trend. They are wider than expected, I have average width feet and these were a little loose on the sides. They have average arch support but not so much that you can feel it like in a typical stability shoe.
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