Newton Bootie (Women)

I love the look of these, rich leather look, stylish modern heal and Pliners which usually are incredibly comfortable. So imagine my surprise that they are so uncomfortable that I could t get through an afternoon walking. I’m trying to understand it..I think it is the tip downward so that your weight is concentrated in your ball pad. I’ve bought inserts etc but it doesn’t help. Expected absolute comfort from a Pliner.