Brit for Women Eau de Toilette

I purchased this perfume and it came with the top of the bottle broken off inside the original box. It spilled all through the packaging. I called customer service and they said they would send me a new bottle. I threw away the old bottle. The next day I received an email that they will not, give me a refund or a new bottle. They told me to take it to the store if I want to get a refund. I threw the messy box away. Unfortunately for me the garbage came and picked up my trash that same day.. I told them I’m not paying for a broken bottle of perfume that they knew was broken before they packaged it. The perfume already leaked all through the original box. Do not buy perfume from Nordstrom rack. Obviously it was on sale because it was broken before they mailed it. Now I’m the one that’s supposed to pay for it when it’s not even my fault. Terrible customer service. I will never trust buying anything online from this store. They knew that it was broken before they shipped it. The packaging box was wet but it was wrapped securely, so they knew it was broken before they mailed it to me. I wish I took a picture but I trusted their word when I was told I would receive a new bottle. Very disappointed! Very sneaky on their part. I guess they care more about money then their customers.