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Details & care
The Pure Relief Deluxe Heating Pad from Pure Enrichment offers soothing comfort to the sore muscles in your back, legs, arms and more. Made with the softest, microplush fibers, this deluxe heating pad is an ultra-cozy heat therapy solution for arthritic pain, muscle ache and stiff joints. Use for just 20 minutes daily (or as recommended by your doctor) to increase blood flow and reduce pain and muscle spasms.
- - Color: gray - 11.5" x 7.75" x 2.4" - Imported Orders cannot be shipped to Canada, Alaska, Hawaii, Puerto Rico or P.O. Boxes.
- Please see user manual
- Item #6333679
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Most helpful positive review
Feb 26, 2026
Exceptional warranty
I purchased my Pure heating pad 4yrs ago and it has been everything. Last week it quit working and I was heart broken. I called the warranty phone number and received a cheerful voice on the line. His name was Scott, I explained to him how much I have enjoyed this product and he was very reassuring that I could receive a new Pure heating pad under warranty. Scott said I would get a new pad in 7-10 days. To my surprise it was here in 2 days. Thank you Scott, I'm telling all my friends about the great service you provided. Robert Lynn
Sheila
Reposted from Pure Enrichment
Most helpful critical review
Feb 27, 2026
disappointed
Disappointingly, the soft fabric is only on one side and the other side is scratchy and unpleasant. What a bummer! Also, it is very small so not sure why it was billed as XL. Another disappointment.
Lisa
Verified purchase
Reposted from Pure Enrichment
Pure Enrichment response
Hi Lisa,
Thank you for taking the time to share your feedback about your PureRelief XL – King Size Heating Pad. We sincerely apologize that your experience hasn't been what you expected in terms of size.
Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at 1-657-275-3737 or help@pureenrichment.com. We're available to answer your questions or explore any solutions that might improve your experience.
Thank you again for your feedback. We appreciate you and look forward to hearing from you soon.
Thank you,
Jessica
Pure Enrichment Support
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Lisa
Reposted from Pure Enrichment
Verified purchase
Feb 27, 2026
disappointed
Disappointingly, the soft fabric is only on one side and the other side is scratchy and unpleasant. What a bummer! Also, it is very small so not sure why it was billed as XL. Another disappointment.
Pure Enrichment response
Hi Lisa,
Thank you for taking the time to share your feedback about your PureRelief XL – King Size Heating Pad. We sincerely apologize that your experience hasn't been what you expected in terms of size.
Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at 1-657-275-3737 or help@pureenrichment.com. We're available to answer your questions or explore any solutions that might improve your experience.
Thank you again for your feedback. We appreciate you and look forward to hearing from you soon.
Thank you,
Jessica
Pure Enrichment Support
Sheila
Reposted from Pure Enrichment
Feb 26, 2026
Exceptional warranty
I purchased my Pure heating pad 4yrs ago and it has been everything. Last week it quit working and I was heart broken. I called the warranty phone number and received a cheerful voice on the line. His name was Scott, I explained to him how much I have enjoyed this product and he was very reassuring that I could receive a new Pure heating pad under warranty. Scott said I would get a new pad in 7-10 days. To my surprise it was here in 2 days. Thank you Scott, I'm telling all my friends about the great service you provided. Robert Lynn
Emily
Reposted from Pure Enrichment
Feb 16, 2026
ONLY worked great for a couple of years
I bought this product about 3–4 years ago and used it a lot during the winter. As of 2/14/2026, it stopped working and the screen displayed the letter “F.” Now it’s not working at all. I’m disappointed that it only worked well for a couple of years.
Pure Enrichment response
Hi Emily,
Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your PureRelief XL – King Size Heating Pad.
The blinking "F" may indicate a connection error caused by damage in the heating coils. Rest assured, the PureRelief XXL Ultra-Wide Microplush Heating Pad is backed by Pure Enrichment’s industry-leading 5-Year Warranty, and we’re committed to ensuring your satisfaction.
Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you further and resolve this issue as quickly as possible.
We look forward to hearing from you and making this right!
Thank you,
Jessica
Pure Enrichment Support
Mike
Reposted from Pure Enrichment
Verified purchase
Feb 16, 2026
Declining performance
Out of the box performance was good, ample heat. After less than a week, it does not get as hot. It seems to power down after 15-20 minutes or so. I can’t recommend.
Pure Enrichment response
Hi Mike,
Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your PureRelief XL – King Size Heating Pad and our customer service team will be happy to further address this.
This heating pad is backed by Pure Enrichment's industry leading 5 year warranty. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Pure Enrichment Support
it me
Reposted from Pure Enrichment
Feb 9, 2026
poor product
This heat pad is a joke it only worked for a year, and it only heated mostly on one end I wouldn't recommend this junk
Pure Enrichment response
Hi,
Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your PureRelief Deluxe Heating Pad and our customer service team will be happy to further address this.
Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Pure Enrichment Support
Donna
Reposted from Pure Enrichment
Feb 6, 2026
Perfect
Absolutely LOVE this heating pad. It’s the perfect size. It has become my security blanket. I take it everywhere. So soft.
The company cares about their customers too. How perfect is that? Buy one. Or two?