London Loafer

We are so sorry to hear that this has happened to the heels of your London Loafer. We understand your concern. We do have options for you regarding the shoes. Please send us a message at https://lifestride.custhelp.com/app/ask or give us a call at our our LifeStride.com Consumer Care Department at 1-800-838-4385. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. so we can go over those with you. We appreciate your review and we have forwarded your comments to our design team. Thank you for your feedback.

We are so sorry to hear that the London loafers aren't quite what you expected. We understand how disappointing that is. The color should be true to what you see on our site; however, there may be slight variances depending on your computer monitor. Also, there may be color variation due to the lighting used when the photograph was taken. Please note that the actual color and texture cannot always be conveyed in a digital photograph. We appreciate the time you have taken for your review. Thank you for your feedback.

Thank you for writing a review for London Loafer . We are sorry to hear the shoes did not fit and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our LifeStride Consumer Care Department at https://lifestride.custhelp.com/app/ask or call us at 1-800-838-4385 . Thank you for your review.