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Details & care
The Active Noise Cancellation keeps you safely tuned in to your calls, music and surroundings in water- and sweat-resistant earbuds with a pure bass sound.
- 1.85" x 2.02" x 1.15"
- Includes: USB-C charging cable, 3 sizes of sealing eartips, 1 open ear tip 1 Year, limited warranty
- 32 hours of battery life
- Bluetooth® version: 5.2
- IPX4 water resistant
- Active Noise Cancelling with Smart Ambient 4 microphones
- Imported
- Item #10188010
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Most helpful positive review
Oct 19, 2025
Washer incident
I accidentally put these headphones though the washer and dryer… I thought they were done for… I took them ear buds out of the case and let them sit for over 12 hours so they dry out and they are working normally now!
Little accident
Reposted from jbl.com
Most helpful critical review
Nov 27, 2025
Horrible
Not loud at all, if there is background noise you can’t hear music from the, and the noise canceling doesn’t work at all. And they barely stay in your ear, they fall out very often
Al567
Reposted from jbl.com
jbl.com response
Thanks for reaching out. To achieve the best seal, sound, and secure fit with your JBL Tune Flex TWS, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.
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5 stars
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4 stars
16%
3 stars
12%
2 stars
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21%
Sort by Most Helpful
Al567
Reposted from jbl.com
Nov 27, 2025
Horrible
Not loud at all, if there is background noise you can’t hear music from the, and the noise canceling doesn’t work at all. And they barely stay in your ear, they fall out very often
jbl.com response
Thanks for reaching out. To achieve the best seal, sound, and secure fit with your JBL Tune Flex TWS, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.
KOFI
Reposted from jbl.com
Nov 14, 2025
DONT BUY THESE
I have had these flex tune JBL headphones for a little over a year. They worked wonderfully until the first update. And then every update since then has only proven, well nothing positive. They don’t charge evenly, I have cleaned the case the Connections everything the way that they have specified to do so. They sometimes make very loud high-pitched noises which no one should have in their ears randomly. And absolutely at this moment these earphones suck! I wish that I still was in the return timeframe and I would return them, but I don’t think I am anymore. Don’t purchase these things because they may work well for a minute, but then they just go downhill from there. I’m hearing impaired and that sucks for me.
jbl.com response
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune Flex. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Anonymous
Reposted from jbl.com
Nov 9, 2025
JBL TUNE FLEX
Great for talking or conference calls. Not good for music lovers
Fatboy 84
Reposted from jbl.com
Oct 31, 2025
There ok
Both for work there ok they don't like to stay in my ears tho
CmonJeffrey09
Reposted from jbl.com
Oct 31, 2025
Great product but with flaws
Great product. My only concern is the left ear piece. The right ear piece is clear and has great sound quality. Unfortunately the left ear piece is full of static. I would rate this a 5/5 but the left ear piece shot it down 2 stars.
Mike015
Reposted from jbl.com
Oct 30, 2025
Instructions Reuired
No instructions ame with the buds. Need instructions on how to use them???
jbl.com response
Thank you for your question. You can search for the JBL Tune Flex on our website. Below the documents section, you will find and be able to download the quick start guide.









