Eligible Rack purchases made between 10/5/26 and 12/24/26 can be returned by 1/18/27 or 40 days after purchase—whichever is later. Online purchases: eligible items can be returned by mail or to a Nordstrom Rack or Nordstrom store. Store purchases: eligible items can be returned to a Nordstrom Rack or Nordstrom store. All returns are subject to our return policy terms.
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I got this for my grandson. He was right at 7 months when we got it. He is now 9 months, it has the original batteries in it. He plays with it every day. It is his favorite toy. All functions work fine. No complaints. The only change I would make is, add a way to add your own favorite songs. Via Bluetooth or aux cable.
Roger812
Reposted from Mattel Shop
Most helpful critical review
Sept 14, 2026
Disappointed
Not sure if I should put one or two stars... I got this for my 1 year old for Christmas in 2025. She is now almost 2. I had seen videos of little ones jamming out on it and couldn't wait to get my baby playing with it. I can't express my level of disappointment with the design. Babies learning to hold themselves up to stand can't help but rest their hands on the keyboard, but when the music is going, it stops as soon as a key on the keyboard is pressed, shutting off the music entirely and completely ruining the jamming out. My baby gets frustrated with it and it just causes unnecessary big emotions and mental breakdowns. She avoids it more than plays with it because it just makes her mad. It can be fun if the baby is just messing with the buttons and stuff and doesn't press anything once the music is going, but like I said, babies just learning their balance and needing support to stand up can't help but press those keyboard buttons and it just ruins everything. Even after learning her balance, when the music is going she wants to play along with it, or stand there and dance while the music is going, one press of the buttons just shuts everything off. Super super disappointed and frustrated with this thing. Will definitely not recommend it. It's definitely overpriced, but I really should have just splurged on the VTech toddler keyboard. SO disappointed with this.
SRS17
Reposted from Mattel Shop
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5 stars46%
4 stars5%
3 stars3%
2 stars7%
1 star39%
Sept 14, 2026
Disappointed
Not sure if I should put one or two stars... I got this for my 1 year old for Christmas in 2025. She is now almost 2. I had seen videos of little ones jamming out on it and couldn't wait to get my baby playing with it. I can't express my level of disappointment with the design. Babies learning to hold themselves up to stand can't help but rest their hands on the keyboard, but when the music is going, it stops as soon as a key on the keyboard is pressed, shutting off the music entirely and completely ruining the jamming out. My baby gets frustrated with it and it just causes unnecessary big emotions and mental breakdowns. She avoids it more than plays with it because it just makes her mad. It can be fun if the baby is just messing with the buttons and stuff and doesn't press anything once the music is going, but like I said, babies just learning their balance and needing support to stand up can't help but press those keyboard buttons and it just ruins everything. Even after learning her balance, when the music is going she wants to play along with it, or stand there and dance while the music is going, one press of the buttons just shuts everything off. Super super disappointed and frustrated with this thing. Will definitely not recommend it. It's definitely overpriced, but I really should have just splurged on the VTech toddler keyboard. SO disappointed with this.
Reposted from Mattel Shop
SRS17
May 30, 2026
Stopped working
Had this for less than a year and the sound stopped working what a rip off.
Reposted from Mattel Shop
Araseli
Jan 9, 2026
This is an engaging entertaining toy and our granddaughter 11 months old loved it! However it had stopped working. Added fresh batteries— tried trouble shooting! Not good as we really loved this toy.
Reposted from Mattel Shop
Melplake6
Jan 3, 2026
Great idea; lousy execution
It’s built well enough but has a fundamental flaw with the electronics. It can’t play two sounds at once. So you hit the button to start a beat, and when you try to play keys over it, the beat stops. Instead of stacking sounds like a DJ it just sounds like chopped up schizophrenic noise when kids use it. 👎👎👎
Reposted from Mattel Shop
Oberst82
Nov 7, 2025
Great while it worked
[This review was collected as part of a promotion.] Didn’t last long at all. My daughter got it Dec. 2024 and it complete stops working before March 2025. Changed the batteries and all and still doesn’t work. Even now 8 months later, I tried brand new batters but the keypad only lights up. That’s it.
Reposted from Mattel Shop
Mattel Shop response
We’re sorry to hear this. Our Consumer Services team is happy to help. You can reach them at 1-800-432-5437, Mon.-Fri., 9am-6pm ET. https://service.mattel.com/us/ContactUs.aspx
OShambre
June 21, 2025
Would be great if it actually worked
Lights up but does not okay any sound! New batteries and all!
Reposted from Mattel Shop
Mattel Shop response
We are sorry to hear about your disappointing experience. Please give us a call for help at 1-800-432-5437, Monday-Friday from 9am-6pm ET.
