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(24)24

About Time Wedge Pump

SOUL NATURALIZER

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Details & care

A wear-anywhere staple, this soft faux-leather pump features inset elastic gores, a cushioned footbed with arch support and lifted wedge for superior comfort.

  • 2 1/2" heel; 3/4" platform
  • Synthetic upper/textile lining/synthetic sole
  • Imported
  • Item #10396939
  • Core Product ID 333333FWCX

Shipping & returns

This item qualifies for free shipping on orders over $89. View Shipping & Returns Policy.

Eligible Rack purchases made between 10/5/26 and 12/24/26 can be returned by 1/18/27 or 40 days after purchase—whichever is later. Online purchases: eligible items can be returned by mail or to a Nordstrom Rack or Nordstrom store. Store purchases: eligible items can be returned to a Nordstrom Rack or Nordstrom store. All returns are subject to our return policy terms.

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Reviews

(24)242.8 out of 5
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Most helpful positive review

Jan 21, 2026

Great for flat feet

Super comfortable shoes! Rubber sole gives a lot of shock absorption, so after being on my feet a long time it supports my back. I have one foot bigger than the other and one heel slips out easily, so adding a heel pad on the smaller foot helps. I ordered wide , and it gave lots of room in the toe box. I ordered another pair in a different color, as they look great with any outfit. I have flat feet, and these shoes give great support and stability.
ShortyB
Verified purchase
Reposted from naturalizer.com

Most helpful critical review

June 15, 2026

walking out of heels

I can't walk in these shoes. I tried heel inserts - they are just a bad fit. I've never had a problem walking out of shoes like I've had with these. How do I get a refund?
Dissatiffied
Verified purchase
Reposted from naturalizer.com

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5 stars21%
4 stars17%
3 stars17%
2 stars13%
1 star33%
Sept 4, 2026

Blisters!

I have only worn the blue, eveything is great except I have blisters on both pinky toes and both heels, my feet are in so much pain, I am scared to try the brown or black ones.
Reposted from naturalizer.com
Verified purchase
Sara Goggin Young
Aug 22, 2026

Fit-Not a true size

Reposted from naturalizer.com
naturalizer.com response
We are so sorry that the SOUL About Time Wedge pumps aren't fitting as expected. We understand how disappointing that is. We appreciate your review and we hope this is helpful for others. If you have any questions or concerns, please call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Lizdanred
June 15, 2026

walking out of heels

I can't walk in these shoes. I tried heel inserts - they are just a bad fit. I've never had a problem walking out of shoes like I've had with these. How do I get a refund?
Reposted from naturalizer.com
Verified purchase
Dissatiffied
May 15, 2026

Rubs for blisters

It’s comfortable when you put your foot in and stand but when walking it starts rubbing. I’ve had to wear stockings and loads of band aids which makes it uncomfortable. Full refund is not possible but was given the option of credits which doesn’t help if all their shoes feels this way.
Reposted from naturalizer.com
naturalizer.com response
We are sorry the Soul About Time Wedge Pump is not working for you. We appreciate your feedback and value you as our customer. If you need further assistance, please call our Naturalizer Consumer Care Department at 1-888-294-1648.
Verified purchase
Mizzy11
Apr 9, 2026

Worst heels I've ever worn.

The worst heels I have ever worn. Gave my blisters within the first hour even though I had made a band-aid fortress on the back of my ankle. Proceeded to give me 2 more blisters throughout the day and my right pinky toe was very cramped. Was red as a lobster when I took the shoes off.
Reposted from naturalizer.com
naturalizer.com response
Thank you for your review of the SOUL About Time Wedge Pump. We are sorry this style did not work for you and we value your feedback. If you need further assistance, please call our Naturalizer Consumer Care Department at 1-888-294-1648.
426madison
Mar 7, 2026

Ok

They were larger than average. They are beautiful, but not so comfortable.
Reposted from naturalizer.com
Verified purchase
Yum400
Feb 24, 2026

Beware of fit

Upon trying them in they fit and felt good so I kept them and threw out the box. Big mistake because on the day of the event I purchased them for ( only a few weeks later) they killed my feet and left terrible marks on top where my toes are. Very sad.
Reposted from naturalizer.com
naturalizer.com response
We are so sorry to hear that the SOUL About Time wedge pumps weren't as comfortable as expected. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. If you have any questions or concerns, please call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Beware of
Jan 21, 2026

Great for flat feet

Super comfortable shoes! Rubber sole gives a lot of shock absorption, so after being on my feet a long time it supports my back. I have one foot bigger than the other and one heel slips out easily, so adding a heel pad on the smaller foot helps. I ordered wide , and it gave lots of room in the toe box. I ordered another pair in a different color, as they look great with any outfit. I have flat feet, and these shoes give great support and stability.
Reposted from naturalizer.com
Verified purchase
ShortyB
Dec 9, 2025
I Love, Love, Love these shoes. The style is classic and so comfortable. Has to get a wider size but was done so efficiently and quickly. I have a wedding in a couple of days and it’s all set. 💜
Reposted from naturalizer.com
Verified purchase
Love this shoe style
Sept 24, 2025

Fit around the heel needs a redesign

I absolutely love the look of the shoe. The issue is the fit and design of the shoe. The heel consistently slips off. Very hard to walk in because if it. It will be a great shoe if they can get the design piece worked out.
Reposted from naturalizer.com
naturalizer.com response
We are so sorry to hear that the heels slip on the SOUL About Time Wedge Pumps. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. If you have any questions or concerns, please call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Medge
July 20, 2025

Wide is NOT Wide.

They are beautiful shoes but I ordered wide and these are not wide. My foot is squished into the toe box and the top is strangling my foot. I could not wear them at all.
Reposted from naturalizer.com
Miss V
May 26, 2025

Not a good fit

I ordered 6.5 W. I did not walk much distance the first time I tried it so it appeared to fit. However, it slips out when I’m walking some distance and not wide. I previously ordered a 6.5 W Soul Mary Jane that was perfect
Reposted from naturalizer.com
naturalizer.com response
We value your feedback of the SOUL About Time Wedge pump and have forwarded this information to the appropriate team. If you need further assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT.
Verified purchase
Myrpar