Lissandra Platform Wedge Sandal (Women)

Loved this comfortable shoe until the cork heel just disintegrated. After maybe wearing 20 times, I was walking across a parking lot and the heel on the left shoe slowly crumbled with each step. I couldn’t believe it with this brand. Looked at reviews and saw where others had the exact same problem. I want to get another pair but too risky. Buyer beware.

Design defect! Do not buy! Although I love Nordstrom (Icon/Ambassador level shopper here) am I really disappointed over these shoes. Like others have said, the cork disintegrates after only a few wears, if that. My cork disintegrated while I was walking down a busy, city street in these shoes, after only wearing a handful of times. This is not the quality we expect from Nordstrom or Mephisto, especially at this price point for sandals. Mephisto or Nordstrom should be reimbursing at full price for anyone unlucky enough to have purchased these shoes that have an obvious design defect/material defect. Who do we call to get reimbursed?