Highlights
- Best for: Normal skin
- Moisturizing
Details & care
What it is: A conditioning lip balm that protects lips from sun and wind as it soothes.
What it does: Field tested in extreme conditions, this hydrating balm contains antioxidants and superior moisturizers to provide lasting treatment benefits.
How to use: Smooth onto your lips daily as needed, especially prior to going outside.
- 0.25 oz.
- Item #12927U
- Core Product ID 333334H97W
Ingredients
Active Ingredients: Octinoxate 7.5%, Avobenzone 3.0%, Petrolatum 40.2%, Lanolin 13.5%; Inactive Ingredients: Avocado (Persea Gratissima) Oil, Beeswax, Butylparaben, Camellia Sinensis Leaf Extract, Cocoa Butter (Theodroma Cacao), Cyclohexasiloxane, Cyclopentasiloxane, Isobutylparaben, Isopropylparaben, Kester Wax K-82P (Hydroxy Polyester), Lanolin, Microcrystalline Wax, Ozokerite, Petrolatum, Polyglyceryl-3 Beeswax, Shea (Butyrospermum Parkii) Butter, Tocopheryl Acetate (Vitamin E).
Ingredients are subject to change at the manufacturer's discretion. For the most complete and up-to-date list of ingredients, refer to the product packaging
Shipping & returns
This item qualifies for free shipping on orders over $89. View Shipping & Returns Policy.
This item is returnable within 40 days by mail or to U.S. Nordstrom Rack and U.S. Nordstrom stores. All beauty items are only eligible for return in U.S. Nordstrom Rack or U.S. Nordstrom stores.
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Jack Black
Every Jack Black product is carefully formulated from the very finest ingredients, many of which—like plant extracts, herbs and healing botanicals—come from time-tested natural remedies. Fragrance-free, colorant-free, cruelty-free, sulfate-free and dermatologist-tested, Jack Black skin care, grooming, cologne and hair care products take an honest, natural approach to helping you look and feel your best.
Most helpful positive review
Jan 25, 2026
Samuel
Love this product and will continue using it
Libra 9
Verified purchase
Reposted from nordstrom.com
Most helpful critical review
June 20, 2026
THEY CHANGED THE FORMULA
I really hate when companies do this, and don't say anything. This used to be my go to. This time the 3pk came in little boxes, which was different. I applied some and immediately noticed a scent that I do not like at all. Its not strong, but it's on my lips so it's directly below my nose and I hate the smell. I checked it next to an old one and yep! Its different. Pics attached for reference.
I used to love this stuff. Cheap? No. But worth it! I have sent it to my friends so they could be hooked too! I'm so disappointed.
Jasmine
Reposted from jackblack
jackblack response
Hi there, Thank you for reaching out. We're sorry to hear the Intense Therapy Lip Balm didn't meet expectations.
If you are open to it, please email use at CustomerService@getjackblack.com. We'd appreciate the chance to learn more about your feedback and see how we can help!
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Jasmine
Reposted from jackblack
June 20, 2026
THEY CHANGED THE FORMULA
I really hate when companies do this, and don't say anything. This used to be my go to. This time the 3pk came in little boxes, which was different. I applied some and immediately noticed a scent that I do not like at all. Its not strong, but it's on my lips so it's directly below my nose and I hate the smell. I checked it next to an old one and yep! Its different. Pics attached for reference.
I used to love this stuff. Cheap? No. But worth it! I have sent it to my friends so they could be hooked too! I'm so disappointed.
jackblack response
Hi there, Thank you for reaching out. We're sorry to hear the Intense Therapy Lip Balm didn't meet expectations.
If you are open to it, please email use at CustomerService@getjackblack.com. We'd appreciate the chance to learn more about your feedback and see how we can help!
Steph
Reposted from jackblack
June 13, 2026
Please go back to the old one
The new ingredients taste and smell shocking. I just ordered a bunch and I can't use them they smell, and feel so bad on the lips. I'm also now tasting sunscreen with this new ingredient that never used to be in there called 'homosalate' not sure what it is but it's changed the whole product .
jackblack response
Hi there, Thank you for reaching out. We're sorry to hear the Intense Therapy Lip Balm didn't meet expectations.
If you are open to it, please email use at CustomerService@getjackblack.com. We'd appreciate the chance to learn more about your feedback and see how we can help!
Bringbackoldformula
Reposted from jackblack
June 9, 2026
New formula is terrible
New formulation is terrible. I won’t buy this anymore unless you change back to the original formula.
jackblack response
Hi there, Thank you for reaching out. We're sorry to hear the Intense Therapy Lip Balm didn't meet expectations.
If you are open to it, please email use at CustomerService@getjackblack.com. We'd appreciate the chance to learn more about your feedback and see how we can help!
RTort
Reposted from jackblack
June 3, 2026
Not as good as it used to be.
The new formulation is not good. It tastes different and not in a good way. The texture is off compared to the previous formulation. It's a no from me dawg. Now I have to find a new lip balm.
jackblack response
Hi there, Thank you for reaching out. We're sorry to hear the Intense Therapy Lip Balm didn't meet expectations.
If you are open to it, please email use at CustomerService@getjackblack.com. We'd appreciate the chance to learn more about your feedback and see how we can help!
NerdMom
Reposted from jackblack
Apr 29, 2026
Lip Balm Change Isn't Worth the Price!
I started using Jack Black 25 spf Lip Balm in 2002. It was the best lip balm I had ever tried. My lips were always soft, wonderfully hydrated, and very kissable according to my husband. My kids grew up knowing which pocket of my purse my "lippie" was in and I had a tube in every room of the house. But the thing that was so great was that the Balm was so perfect I rarely had to use the Balm more than 3-4 times per day.
I noticed the change in the Balm back around the pandemic, but I thought maybe it was just a supply chain issue. And during that time I retired from teaching theatre and semi-professional acting. But over the last couple years it has become a product that barely stays on my lips for more than 30 minutes. It melts into the corners of my mouth looking like I've got some kind of ugly growth. And the worst are the new flavors and changing the old ones.
I am so disappointed. My favorite lippie is no longer Jack Black. Too bad the new owners felt the need to change what already worked.
Libra 9
Reposted from nordstrom.com
Verified purchase
Jan 25, 2026
Samuel
Love this product and will continue using it
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