Solution 14-Piece Self-Sharpening Knife Set

Thank you for your review and your positive feedback. We appreciate your loyalty to our Brand and that you took the time to write to us. We are sorry to hear about your lost Steak Knives. Your satisfaction is our highest priority. Rest assured, we’ll be reaching out to provide a positive solution.

Thank you for your review and for sharing your feedback. We are sorry to hear about your experience. At Zwilling our Knives are crafted with high quality materials, and proper care is essential to maintain their longevity. Our warranty covers defects in manufacturing processes and materials; however, it does not extend to damage resulting from regular use, misuse, or care practices that are not aligned with our guidelines. We recommend following the Use & Care guidelines provided with your set to prevent rusting and fading. This includes ensuring the knives are thoroughly dried after washing and avoiding prolonged exposure to moisture. Regarding the handles fading, regular dish soap should not cause issues. However, some detergents contain harsh chemicals that may impact the finish. Should you have any further questions or concerns, please don’t hesitate to contact us. Here is our link: https://www.zwilling.com/us/magazine/support-center.html We are here for you!