Current Price $16.80
30% off.
Previous Price $24.00
Final Sale—no returns or exchanges
5 oz
GET $40 OFF next purchase + 5% off every Rack purchase with a Nordstrom credit card. Terms apply. Apply Now
Details & care
What it is: A gentle, fragrance-free cleanser that effectively removes makeup, dirt and grime, leaving skin soft and supple.
What it does: This non-stripping, pH-balanced formula helps your skin maintain its natural acidity and helps reduce flair-ups, too. Its sumptuous, creamy texture never leaves skin tight or dry. Infused with a powerful antioxidant blend, it helps safeguard skin against environmental aggressors while also calming irritated skin.
How to use: Dampen your face and apply a dime-sized amount of cleanser to your fingertips. Gently massage onto all areas of the face. Remove with water or a soft, damp washcloth. Use twice daily, morning and night.
- Natural Beauty & Wellness products are free of sulfates, phthalates, parabens, petrochemicals, mineral oil, silicone and talc; also free of oil and fragrances
- Allergy tested
- Safe for sensitive skin
- Cruelty-free
- Vegan
- Made in the USA
- Item #5950996
Ingredients
Active Ingredient: Colloidal Oatmeal 0.5%; Inactive Ingredients: Water, Stearic Acid, Glycerin, C12-15 Alkyl Benzoate, Caprylic/Capric Triglyceride, Glyceryl Stearate, Glyceryl Stearate SE, Cetearyl Alcohol, Butyrospermum Parkii (Shea) Butter, Dimethicone, Squalane, Phenoxyethanol, Caprylyl Glycol, Xanthan Gum, Allantoin, Sodium Hydroxide, Disodium EDTA, Chrysanthemum Parthenium (Feverfew) Extract, Camellia Sinensis Leaf Extract, Glycyrrhiza Glabra (Licorice) Root Extract, Ceramide NP, Eucalyptus Globulus Leaf Oil.
Ingredients are subject to change at the manufacturer's discretion. For the most complete and up-to-date list of ingredients, refer to the product packaging
Shipping & returns
This item is only available for pickup at select Nordstrom Rack stores. Exclusions apply for orders to Alaska, Hawaii and Puerto Rico. Learn more about our shipping & returns policies.
This item is Final Sale and is not eligible for returns or exchanges.
Gift options
Write a gift message at Checkout and we'll email it to the recipient when their item is delivered
Need help finding the perfect gift? We've got you covered.
Most helpful positive review
Sept 13, 2025
Holy grail!
Wow. This cleanses so purely while leaving the face soft and refreshed without harsh chemicals.
AnNnnaaa
Reposted from firstaidbeauty.com
Most helpful critical review
Apr 23, 2026
Why Would You Change the Formula?!
Seriously FAB, why would you change a formula that has been trusted and loved for years?! This should be a second option in addition to the original, which was my absolute favorite formula since I have sensitive skin. Awful mistake and poor decision making. BRING BACK THE ORIGINAL FORMULA PLEASE.
Christina4
Reposted from firstaidbeauty.com
Customer photos
Add your photo & review
Share your photo to help other shoppers.
5 stars
86%
4 stars
5%
3 stars
2%
2 stars
1%
1 star
5%
Sort by Most Helpful
Size
Christina4
Reposted from firstaidbeauty.com
Apr 23, 2026
Why Would You Change the Formula?!
Seriously FAB, why would you change a formula that has been trusted and loved for years?! This should be a second option in addition to the original, which was my absolute favorite formula since I have sensitive skin. Awful mistake and poor decision making. BRING BACK THE ORIGINAL FORMULA PLEASE.
Sad shopper
Reposted from firstaidbeauty.com
Apr 21, 2026
New cleanser formula stings and burns my skin.
What happened to their formula?! I treasure the 2 tubes I have left because this expensive mistake is not useable. It stings when I use it and my skin turns red and blotchy.
Pearson.364
Reposted from firstaidbeauty.com
Apr 21, 2026
Disappointed
Very disappointed that the formula was changed to include oat. This used to be one of the only cleansers that was gentle on my eczema, but with the change I break out in hives if I try to use it. I hope you offer another cleanser option that is gentle without oat.
TashaC
Reposted from firstaidbeauty.com
Apr 21, 2026
Bring the original back!
Please bring back the original formula! My face has never broken out and I now have a new pimple every day. Skin is also tight and dry feeling.
Disappointed Customer
Reposted from firstaidbeauty.com
Apr 19, 2026
Ruined a great product
Genuinely why on Earth would you change the formula of the greatest face cleanser I've ever used?? Only one that didn't make me break out. Absolutely terrible.
Danak
Reposted from firstaidbeauty.com
Apr 14, 2026
New formula. New packaging. One unhappy lady.
I’ve been using this cleanser for many years. It was perfect and did not need to be changed. I am very disappointed in the new formula and new packaging. The new formula isn’t as rich and creamy as the old formula. Not to mention, they got rid of my 8 ounce tube bottle, which was far superior to the pump. As other reviewers have mentioned, the pump containers are flawed. You end up losing and wasting most of the product because it stays in the bottle. I would say about 1/4 of the product is wasted. The lengths you have to go through to get the rest of the cleanser out of the bottle is preposterous. What a huge disappointment and let down first aid beauty. You can do better than this. Please listen to your loyal customer and bring back the old formula and the old 8 oz tube bottle. As far as my skin is concerned- it definitely has lost its normal glow since using this new formula. Unacceptable.
New Arrivals
See More