Waffle Knit Zip Romper

Thank you for taking the time to share your feedback—we truly appreciate your support of a Canadian company 🇨🇦💛 We’re really sorry to hear that this piecewas not as expected after washing and that the fit wasn’t quite right. That’s definitely not the experience we want for you. Our Customer Care Team will be in touch for more insight.

Thanks for the feedback! We’re glad to hear it was comfy, and we appreciate you sharing your experience with the color fading and hole in the fabric anomaly. As we use natural water-based dyes (no synthetic chemical dyes) there may be a bit of colour run-off after the initial launderings. Our Customer Care Team will be in touch shortly for more insight.

We are very grateful for your feedback. We use high-quality, German-made water-based dyes (never synthetic chemical dyes) for all our fabrics, and they are tested for colourfastness to ensure durability through 50 wash/dry cycles. With the darker colourways of TENCEL™ Lyocell, which is made from natural wood pulp fibres, you may notice a slight change in appearance after washing. This is a natural process called fibrillation — it’s what gives the fabric its signature softness and silky "peach skin" feel. To help maintain the vibrancy of darker colours, we recommend washing the garment inside out on a gentle cycle and using a detergent formulated for dark fabrics, such as Woolite Dark Defence, since traditional detergents often contain whiteners or bleach. Please rest assured that the possible slight colour run-off of the natural dye and fibrillation does not affect the product's safety, comfort or usability.

Truly grateful for your feedback for our Design & Quality Control teams. Our signature Tencel is a long staple fiber hence it lends itself to extreme softness (think Egyptian cotton). It gets softer and fluffier after each wash due to the properties of the natural fiber. This blends in on lighter-colored garments, but on darker colorways, the fiber will be more visible. Rest assured, this is not a defect, and in fact, it's a natural property of the TENCEL fiber. The best way to keep darker colors looking new is to wash them inside out. Our Customer Care team will be in touch for more insight. Thank you!

Thank you for taking the time to share your feedback. The TENCEL fiber is a long staple fiber hence it lends itself to extreme softness (think Egyptian cotton). It gets softer and fluffier after each wash due to the properties of the natural fiber. It blends in with the print on lighter-colored garments, but on darker colors, the fiber will be more visible. This is not a defect, and in fact, it's a natural property of the TENCEL fiber. In addition, we use AZO-free water-based dyes that get lighter after washes. On lighter-colored prints, it's not noticeable, but it shows up more on darker-colored prints. The best way to keep darker colors looking new is to wash them inside out.