Van Nuys Bit Loafer (Men)

My item was received as if it was used. There were scratches all over the leather and the metal detailing has left stains on the leather that are visible. I understand the item was discounted, though if I knew that meant it’d arrive in such condition, I would have refrained from purchasing. This is more so a review on Nordstromrack rather than the shoe itself, though I do have concerns at to the shoe quality based on the discoloration from the metal detailing.