Apex Bionic 3 Water Repellent Performance Vest

It runs big. You advertised a cinch cord at the bottom but there wasn't one. The fabric seems cheap compared to the Apex Bionic 2. That kind of quality is what we expected out of the Apex Bionic 3 but were sadly disappointed. Your return process is beyond lengthy. You received the return after it got detoured in transit, taking 8 days to finally get to your facility where it sat for another 8 days before I had to physically call you and ask why I haven't been refunded yet. My phone call to you was the only reason that got you to start the refund process for me. Then the Rep told me another 5-7 business days for my money to finally get to me. I recommend returning items to the nearest store because I'm going on 3 weeks and I'm still waiting for my money back. You took it from me immediately so it should be returned to me just as fast. This entire ordeal is the reason why I won't be a returning customer.