Stomp Rosette Mary Jane (Women)

The wrong size shoes were sent to me after purchasing online. I had to return them because the shoes were sold out. I returned the shoes store and I was not given the complete refund with my shipping costs because of "policy." I asked for corporates number because i wanted to speak about getting my fill refund because the error is on behalf of Nordstrom. I '"paid" for the incorrect item due to Nordstrom's negligence which I told the customer service representative. I am waiting for approval to get my full refund from the company. I willing to contact my nack for the full amount back as a next resort.