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Details & care
What it is: A comfortable, lightweight cleansing oil that rapidly reaches deep down into the pores to thoroughly remove dirt and makeup.
What it does: The cleansing oil is formulated with the brand's original Gentle Quick-Removing Technology and can be used on wet or dry skin. It quickly lifts base makeup and waterproof eye makeup and contains a cleansing ingredient derived from a moisturizing ingredient to cleanse skin while maintaining moisture. It rinses off quickly, leaving a nongreasy, dewy finish.
How to use: Pump the cleansing oil twice into the palm of your hand and massage onto skin. Rinse with lukewarm or cool water.
- Made in Japan
- Asian & Pacific Islander Owned/Founded
- Item #10347720
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Most helpful positive review
Oct 24, 2025
Use each time before cleanser.
I use this every time before my cleanser. It feels great and my skin looks nice.
Kristi
Verified purchase
Reposted from shiseido.com
Most helpful critical review
Nov 16, 2025
Changed new formula is awful
This has been a holy grail product for me since 2011. I tried every cleansing oil on the market and this was the best but no more. I purchased 2 bottles in 2024 that I still have and they changed the formula it no longer rinses clean. It leaves a film when I rinse and I cannot get it off. It used to remove eye makeup perfectly now it leaves makeup behind so much that I believe it caused my oil glands on my eyelid to clog and give me a stye which was terrible that's never happened to me in my life. Now I have to use a foaming cleanser to get this oil off and rinsed clean. I cannot believe it but I will need to switch brands after so long and find a different one. I wrote a letter to the manufacturer but they probably won't care and probably did it to save money even though it ruined this product. I cannot stress enough don't waste your money this new formulation is terrible. I wish I could return the 2nd bottle but it's been too long,
Lmg133
Verified purchase
Reposted from nordstrom.com
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Lmg133
Reposted from nordstrom.com
Verified purchase
Nov 16, 2025
Changed new formula is awful
This has been a holy grail product for me since 2011. I tried every cleansing oil on the market and this was the best but no more. I purchased 2 bottles in 2024 that I still have and they changed the formula it no longer rinses clean. It leaves a film when I rinse and I cannot get it off. It used to remove eye makeup perfectly now it leaves makeup behind so much that I believe it caused my oil glands on my eyelid to clog and give me a stye which was terrible that's never happened to me in my life. Now I have to use a foaming cleanser to get this oil off and rinsed clean. I cannot believe it but I will need to switch brands after so long and find a different one. I wrote a letter to the manufacturer but they probably won't care and probably did it to save money even though it ruined this product. I cannot stress enough don't waste your money this new formulation is terrible. I wish I could return the 2nd bottle but it's been too long,
Kristi
Reposted from shiseido.com
Verified purchase
Oct 24, 2025
Use each time before cleanser.
I use this every time before my cleanser. It feels great and my skin looks nice.
JB
Reposted from shiseido.com
Aug 21, 2025
Changed - no longer perfect
Loved this for years, but now it leaves my face and hands greasy. I discarded a near-full bottle and am trying other companies' products. Please consider returning to the previous formulation.
shiseido.com response
Hello JB,
Thank you for this feedback. For sustainability reasons, the Perfect Cleansing Oil has had an ingredient swap. Although the product may have a different sensorial experience, it now contains a more effective ingredient. We know that change in texture can be very jarring, so I am happy to share this feedback with our internal teams. -Amber, Shiseido Skincare Expert
Mary
Reposted from shiseido.com
Verified purchase
July 8, 2025
It is perfect!
Always my first step cleanser. Very pleasant to use and rinses clean. ⁷
NancyS
Reposted from shiseido.com
Verified purchase
May 29, 2025
A new product for me. I use it every night now.
The cleansing oil is a great way to use after using the eye & lip makeup remover. It leaves your whole face soft and clean.
Patricia
Reposted from shiseido.com
Verified purchase
May 12, 2025
Perfect for makeup and sun protector removal
This oil is perfect for makeup and sunscreen removal, very light feel and you don't need to use a lot.