Gender Inclusive Ride Millennium Sneaker

I ordered the shoes for an event that I was going to but they didn’t get to me in time. So I did a return and I’m just so glad that I never opened the package that I received. When I got to my Nordstrom rack store to do the return. I was called to the register and began to open the package. As I open the package I see that the bottom of the shoes was just dirty like someone had been walking for days in them. The lady at the register said did you wear these and i responded you just saw me open the package that the shoes were mailed in. She let me return them but I’m just appalled at the fact that Nordstrom rack would send me some shoes that had clearly been used.