Eligible Rack purchases made between 10/5/26 and 12/24/26 can be returned by 1/18/27 or 40 days after purchase—whichever is later. Online purchases: eligible items can be returned by mail or to a Nordstrom Rack or Nordstrom store. Store purchases: eligible items can be returned to a Nordstrom Rack or Nordstrom store. All returns are subject to our return policy terms.
Gift options
Write a gift message at Checkout and we'll email it to the recipient when their item is delivered
Need help finding the perfect gift? We've got you covered.
I bought these for work because the brand was recommended to me by my family. They are super comfortable and I am very excited to wear them. The clasps make it so they won't slip off while walking consistently, and you can make it tighter/looser if needed. I feel like I can walk normally with ease. I expect these will last me a long time!
alexis
Verified purchase
Reposted from lifestride.com
Most helpful critical review
Sept 13, 2026
DO NOT BUY: Outer material peeled off after 3 DAYS
I was super excited about these shoes, but the quality control is honestly terrible! I wore them for literally THREE DAYS of normal use, and the top finish on the toe completely peeled away, leaving a huge, ugly patch of exposed backing underneath.
I don't think it was normal normal scuffing or wear and tear; the material literally delaminated and flaked off almost immediately. For a shoe at this price point to fall apart within **72 hours** is completely unacceptable. Save your money and look elsewhere unless you want to pay for shoes just to throw them away three days later!
Sol L
Reposted from lifestride.com
lifestride.com response
Thank you for writing a review for the True Mary Jane Pump. We apologize that the shoes did not meet your expectations for quality and durability. We understand how disappointing it is when the finish begins to peel after only a few days of normal wear, especially when you were excited about your purchase. We appreciate you taking the time to share your feedback regarding the materials and overall quality, as it helps us improve our products. Please don't hesitate to contact our LifeStride Consumer Care Department at 800-838-4385 (Mon.-Fri. 9am-6pm CT and Sat. 10am-5pm CT) if we may be of any assistance. We would be more than happy to help.
Customer photos
Add your photo & review
Share your photo to help other shoppers.
5 stars54%
4 stars25%
3 stars11%
2 stars4%
1 star7%
Oct 5, 2026
Beautiful Shoes
These are great shoes. Cushioning and traction are really great. Only one star off because they are too wide for my foot and not offered in narrow.
Reposted from lifestride.com
Verified purchase
Jojo26
Sept 18, 2026
Super comfortable
I bought these for work because the brand was recommended to me by my family. They are super comfortable and I am very excited to wear them. The clasps make it so they won't slip off while walking consistently, and you can make it tighter/looser if needed. I feel like I can walk normally with ease. I expect these will last me a long time!
Reposted from lifestride.com
Verified purchase
alexis
Sept 13, 2026
DO NOT BUY: Outer material peeled off after 3 DAYS
I was super excited about these shoes, but the quality control is honestly terrible! I wore them for literally THREE DAYS of normal use, and the top finish on the toe completely peeled away, leaving a huge, ugly patch of exposed backing underneath.
I don't think it was normal normal scuffing or wear and tear; the material literally delaminated and flaked off almost immediately. For a shoe at this price point to fall apart within **72 hours** is completely unacceptable. Save your money and look elsewhere unless you want to pay for shoes just to throw them away three days later!
Reposted from lifestride.com
lifestride.com response
Thank you for writing a review for the True Mary Jane Pump. We apologize that the shoes did not meet your expectations for quality and durability. We understand how disappointing it is when the finish begins to peel after only a few days of normal wear, especially when you were excited about your purchase. We appreciate you taking the time to share your feedback regarding the materials and overall quality, as it helps us improve our products. Please don't hesitate to contact our LifeStride Consumer Care Department at 800-838-4385 (Mon.-Fri. 9am-6pm CT and Sat. 10am-5pm CT) if we may be of any assistance. We would be more than happy to help.
Sol L
June 3, 2026
Comfortable
Beautiful & I wear it all day long never change shoes today it is very comfortable.
Verified purchase
Tequame
Fit: True to size
Small
True to size
Large
Width: True to width
Narrow
True to width
Wide
Was this helpful?
May 19, 2026
Very Cute!
Confy, fits perfect, elegant and the heel is perfect!
Verified purchase
Peggy Sue79
Was this helpful?
Apr 14, 2026
sad it didn't fit my feet
I have a high arch and this shoe slipped right off my foot despite the low placed straps. It's very classy looking, however, it's going back.
Reposted from lifestride.com
lifestride.com response
We are so sorry that the True Mary Jane pumps didn't fit as well as expected. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. If you have any questions or concerns, please call our LifeStride.com Consumer Care Department at 1-800-838-4385. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Verified purchase
great for high arches
Mar 21, 2026
Adorable Mary Jane
This is an amazing shoe! It’s quality made and looks great on my feet! Love it.
Reposted from lifestride.com
Verified purchase
Wrenking
Dec 8, 2025
Painful!
I like the heel height, the non slip grip on the sole and the straps. I ordered a wide and they were not as wide as I would’ve liked. I wish the toe came up higher. The edge of the top of the shoe rubbed across the top of my toes and was very painful. I wanted to love these, but not sure if I can wear them again.
Reposted from lifestride.com
lifestride.com response
We value your feedback on the True Mary Jane Pump and apologize for the disappointment. We have forwarded this information to the appropriate team. If you need further assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: https://www.lifestride.com/help/faq?icid=Footer_Help_FAQ
Verified purchase
Tjack
Oct 11, 2025
So cute and comfy
Beautiful shoe with great heel height. These are my new favorite. As usual lifestride makes a great shoe with comfortable cushion fit.
Reposted from lifestride.com
Verified purchase
Jehs
Sept 18, 2025
Not even close to being true to size
I wear a size 10 and I can barely even slide my foot into these size 10 shoes, much less wear them comfortably.
Reposted from lifestride.com
lifestride.com response
Thank you for your review of the True Mary Jane Pump. We are sorry this LifeStride style did not work for you and we value your feedback. If you need further assistance, please call our LifeStride Consumer Care Department at 1-800-838-4385. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CST.
Rb235
July 3, 2025
Need 1/2 size smaller. They usually fit perfectly
I had to buy extra soles to make them fit . Clams always fit before’
Reposted from lifestride.com
Bevel
Apr 17, 2025
So Cute
Very cute shoes. I am on the hunt for comfortable shoes and these fit the bill. I am happy with my puchase.
