Leather Casual Belt

I recieved the wrong color “in black” from the belt I purchased. After dealing with the return and ordering another one with the hopes to get the brown color, I had also to dealt with Fedex demanding a shipping label at the time of pick up. Now, I just got the email where is says that my refund is $13 instead of the full amount due to the shipping label fees. You guys send me the wrong color, I wasted time calling, with FedEx demanding a shipping label, and now fixing the correct refund amount. Second time contacting I got hopefully the correct full amount of my refund and wait 3-5 days process. Waste of time and no consideration. Only a “thank you for your understanding” …… what a customer service you have…..