Thank you for your feedback. We’re sorry to hear that this mattress protector wasn’t what you were hoping for. Mattress protectors are intentionally designed to be thin, lightweight, and waterproof for practicality, not for added plushness like a topper or pad. Because of the waterproof membrane, some customers may notice a light crinkle when it first arrives, but this tends to settle after a few washes and with sheets layered over it.
Regarding the fabric content, this style is primarily polyester, as noted in the product description, with bamboo-derived fibers blended in to add softness and breathability. As for the branding, the logo is subtle but may show through lighter-colored sheets.
We appreciate your comments and will share this feedback with our product team as we continue improving clarity for future shoppers.