Piper Slingback Platform Sandal

I purchased these in April to wear during the summer- unfortunately, I was only able to wear them a handful of times as they came apart from the sides- they became unglued and tore apart- very dissatisfied with this shoes.

Wore for 45 min and the whole ankle strap came unglued. Not sewn, it’s not stitched. Nordstrom doesn’t care bc it’s outside the return window and they don’t stand behind a defective product.

Hello Nordstrom Customer Service, I am contacting you regarding a pair of shoes I recently purchased from Nordstrom. Unfortunately, after only a few days of normal wear, the shoes have already started to come apart. As shown in the attached photos, the material connecting the upper/strap to the sole has torn and separated significantly. I have only worn the shoes for a very short period of time and have used them normally. I would not expect this level of damage after just a few days, especially from a new pair of shoes. This appears to be a product quality or manufacturing defect rather than normal wear and tear. I would appreciate your assistance with a full refund or replacement. I have attached photos clearly showing the damage and can provide my order number, receipt, or any other information you may need. Thank you for your help. I look forward to your response and a resolution.

Looks cute and fits me well as I have narrow feet and usually buy size 4.5. Usually I love FS shoes however this one is heavy and not super comfortable. It hits the ground with noise with every step I take

I love my first pr so much I'm back to buy another color! I love the fit, the cushioned wide straps, and adjustable straps (plural). I've always had great luck with FSarto. I took off one star because I prefer genuine leather and the top strap takes a bit of effort to close securely. I wear either an 8 or 7.5. For my narrow foot, the 7.5 fit perfectly.

The are so beautiful