July 31, 2026
Inconvenient
I received my order broken, and instead of making it right, Nordstrom Rack expects me to return the damaged item and pay a $9.99 return fee. That’s completely unacceptable. There isn’t even a store near me where I can return it in person, so this has been nothing but an inconvenience.
As a result, I lost both my money and my perfume. On top of that, the gift set was much smaller than expected for the price. The size and value definitely did not match what I paid.
Overall, this was a very disappointing experience. I won’t be purchasing from Nordstrom Rack again. Thanks for nothing.
Verified purchase
Lostmoney012
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