Classic Collar Easy Silk Button-Up Shirt

I ordered two sizes of this blouse and found it fit a big large. One arrived packaged respectfully for the expensive blouse it was. The other arrived the next day rolled up in a very small snack-size plastic bag and was extremely wrinkled. This is just unacceptable for this price range but really any price range. I realize it is hard to hire people but they need to be taught how to do things. TOTALLY UNACCEPTABLE FOR NORDSROM TO TREAT A CUSTOMER LIKE THIS. My second problem was with the brand, EILEEN FISHER. I have found the quality of their products sliding year after year. This one looked good, AT FIRST. When I tried it on, the buttons were cheapish but the main thing was they were placed very very far apart, leaving a gap between the buttons which would require some kind of shirt underneath. I don't want to do that. Put a decent amount of buttons on a woman's blouse so skin isn't exposed. Again, the shirt fit fine but the widely spaced buttons were unexplainable to me. WHERE CAN I SHOP FOR QUALITY???