Apr 11, 2025
missing buttons
I had hoped this sweater would arrive before a trip to Portugal but it didn't. When I got home, my neighbor brought the package over and when I tried it on, it fit well( other Frame jackets and sweaters I have bought are hit or miss; sometimes they are huge). I noticed some pilling, which I thought was strange. Then I looked in the mirror and saw that two of the buttons were missing and where they had been were noticeably missing.Although it did come with one extra button, I still needed one more. I considered going on a search for heavy gold buttons but decided I didn't want to keep a sweater that appeared to have been worn and returned.If this sweater had been new, it was exactly what I had been looking for and I was disappointed and annoyed. I cannot believe Nordstrom Rack shipped this out as if nothing was wrong with it. I think this may be my last purchase at Nordstrom or Nordstrom Rack. Too bad- Nordstrom used to be my favorite store but customer service and shipping are really lacking these days.
Verified purchase
Catswimmmer
Fit: True to size
Small
True to size
Large
Width: True to width
Narrow
True to width
Wide
- Size purchased:
- XS
- Height:
- 5'4"
- Weight:
- 110
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