Kei Trim Fit Light Blue Cashmere Sport Coat

So, I saw this jacket back when it was sold at the regular Nordstrom, for the regular price of almost $3895 + tax! It was a nice jacket, very soft and veeery thin, almost no feeling of cashmere to it at all but it must be the way they treated the fabric to be an all year round wear. A few months later, I saw it popping up here, on the rack app and decided to give it a try... I ordered it in my regular size (Canali runs quite big but in the Kei series, I do 43 US) and to my surprise, when I received it at the store (store pick-up) and asked the sales associate to open the package for me, to make sure I received the correct item+size... Guess what??? They sent me a COMPLETE DIFFERENT JACKET FROM CANALI!!! A NON-CASHMERE ONE (A REGULAR WOOL BLUE JACKET) THAT I NOTICED RIGHT AWAY! I WAS SHOCKED! I KNOW IT SINCE I ALREADY ORDERED IT PRIOR TO ORDERING THIS CASHMERE ONE AND EVEN RETURNED IT SINCE IT WAS A VERY POOR QUALITY JACKET AND IT SEEMED TO HAVE BEEN RETURNED BY A PREVIOUS CUSTOMER WHO MIGHT HAVE GAVE IT SOME WEARS... NOW, THEY ARE RE-SENDING THAT POOR QUALITY JACKET WHICH WAS "FINAL SALE" FOR AROUND $400 FOR THE PRICE OF THIS EXPENSIVE ONE?!!! ARE YOU KIDDING ME???? THE TAG HAVE BEEN SWAPPED WITH THE ONE OF THE CASHMERE ONE TO MAKE YOU THINK: YEAH! THIS IS THE CASHMERE ONE! BUT NO! IT IS NOT!!! I SHOWED IT TO THE SALES LADY AND SHE GOT SHOCKED TOO! SHE TOLD ME IT'S OK! I AM GOING TO REFUND YOU BUT I TOLD HER TO WAIT BECAUSE I HAD TO TAKE PICTURES OF EVERYTHING! FYI, ALL NORDSTROM CUSTOMERS, THIS IS NOT THE FIRST TIME THIS TYPE OF SCAMS HAPPENED TO ME! I HAVE BEEN VICTIM OF THIS TREATMENT AND RIP OFF MULTIPLE TIMES AND CONTACTED THE CUSTOMER SERVICE WHO, OTHER THAN APOLOGIZING, DOESN'T SEEM TO WORRY ABOUT THIS BEHAVIOR! CAN YOU TELL ME WHO DID THIS AND IF THEY ARE GOING TO TAKE ACTION AGAINST THE EMPLOYEE WHO FULFILLED THE PACKAGING??? I REALLY DOUBT IT! I CAN'T THINK OF ANYTHING ELSE OTHER THAN THE GUY WHO FULFILLED THE SHIPPING AND SAW A VERY BEAUTIFUL CASHMERE JACKET (REGULAR PRICE ALMOST $4000!) BOUGHT BY A CUSTOMER AND SAW ALSO A REGULAR LIGHT BLUE CANALI JACKET IN THE SAME SIZE AND CUT BUT VERY CHEAP AND THOUGHT HE WOULD BE SO SMART TO SWAP THE TAGS AND GET THE CASHMERE ONE I BOUGHT THAT EXPENSIVE FOR THE PRICE OF THE CHEAP CRAPPY ONE AND SCREW ME BY SENDING ME THE CHEAP ONE FOR A 4 TIMES MORE EXPENSIVE PRICE AND I WOULD BE SO NAIVE NOT TO NOTICE IT???? ARE YOU NORDSTROM TEAM SATISFIED OF YOUR PERSONNEL TREATING YOUR CUSTOMERS THIS WAY??? YOU CAN INVESTIGATE AND FIND OUT WHO DID IT AND TAKE ACTION AGAINST HIM! IT HAPPENED TO ME, AS I SAID, MULTIPLE TIMES AND YOU DIDN'T TAKE ANY ACTION EVEN THOUGH I INSISTED TO KNOW THE OUTCOME OF YOUR INVESTIGATIONS AND THIS IS WHY THIS TYPE OF SCAMS KEEPS ON HAPPENING EVERY NOW AND THEN FOR A REASON! I ALSO INSISTED THAT THE SALES LADY DOESN'T PUT IT BACK ON THE FLOOR BUT HIDES IT IN THE STOCK ROOM AND INFORM THE STORE MANAGER SO SHE CAN SEND IT BACK TO THE FULFILLMENT CENTER AND LET THEM KNOW HOW UPSETTING AND DISHONEST THIS ACTION WAS TO ME BUT GUESS WHAT??? THEY DIDN'T CARE AND PUT IT BACK FOR SALE AS BACK WHEN I BOUGHT IT, ONLY ONE 43 US WAS STILL AVAILABLE AND RIGHT AFTER I RETURNED IT, 2 SIZE 43 US ARE, SINCE THEN, SHOWING FOR SALE! SO SOMEONE IS GOING TO GET THE SAME FAKE RIP OFF POOR QUALITY PIECE OF FABRIC FOR THE PRICE OF AN EXPENSIVE DESIGNER 100% CASHMERE JACKET AND MIGHT NOT NOTICE IT!!! I REALLY DIDN'T WANT TO WASTE MY TIME WRITING ALL THESE DETAILS, BUT I THOUGHT ABOUT THE POOR CUSTOMER WHO WAS GOING TO GET THAT FAKE ONE AND MIGHT NOT NOTICE THE SCAM... REALLY SAD THAT NORDSTROM REPUTATION IS BEING DETERIORATED BY THESE DISHONEST EMPLOYEES! SO, CUSTOMERS, BE AWARE AND DON'T BUY THIS ONE OR YOU MIGHT GET THE SAME TREATMENT! OMG! THIS WAS A HUGE DISAPPOINTMENT AND DO YOU THINK THEY THINK OF YOU GUYS, SPENDING YOUR HARD EARNED $$$ AND WASTING TIME AND ENERGY GOING BACK AND FORTH TO THE STORES TO FINALLY GET DECEIVED THIS WAY??? SO IT'S YOUR CHOICE FELLOWS! YOU BUY IT AT YOUR OWN RISK...