Heat & Eat Container

Hello Shanice, Thank you for your feedback on your Bentgo MicroSteel Heat & Eat Container. We’re delighted to hear that it’s the perfect size for your child to take to school and that you’re happy with its quality! We also appreciate your note about the product appearing larger in the photos, as your feedback helps us improve our product information and images. We hope you continue to enjoy your Bentgo container! If you have any questions or need assistance, our team is always happy to help. Thank you, Jessica Bentgo Support 657-275-3738 support@bentgo.com

Hi Justin, Thank you for sharing your feedback on the Bentgo MicroSteel Heat & Eat Container. We're glad to hear you appreciate its size, portability, and overall functionality, but we're sorry to hear you've experienced uneven heating. Because microwave ovens heat differently depending on their wattage and the type of food being reheated, some foods may warm more evenly by stirring the contents halfway through the heating cycle and allowing the meal to stand for 1–2 minutes after heating so the heat can distribute throughout the container. For denser meals, heating in shorter intervals and stirring between each interval can also help improve consistency. If you're continuing to experience significant temperature differences after following these best practices, we'd love the opportunity to learn more. Please reach out to us at support@bentgo.com or 657-275-3738, and our team will be happy to assist and help determine the best solution. Thank you, Jessica Bentgo Customer Support

Hi Starsid, Thank you for taking the time to share your feedback. We’re glad to hear you’ve been enjoying the concept and versatility of your Bentgo MicroSteel Heat & Eat Containers, but we’re sorry to learn that you’re experiencing uneven heating. The MicroSteel Heat & Eat Container is designed to provide a convenient way to warm meals, but heating results can vary depending on the microwave, food type, portion size, and how heat transfers throughout the meal. We understand how frustrating it can be when part of your meal does not warm as expected. We’d appreciate the opportunity to learn more about your experience and help troubleshoot. All Bentgo products are backed by our warranty, and we’re happy to help with a replacement, tips, or guidance to get the best use from your product. Your feedback also helps us continue improving. Please contact us directly at support@bentgo.com or 657-275-3738, and having your order information handy will allow us to assist you quickly. Thank you again for your feedback and for choosing Bentgo. Thank you, Jessica Bentgo Customer Support

Hi PilotMike, We’re sorry to hear about your experience with your Bentgo MicroSteel Heat & Eat Container. We’d appreciate the opportunity to learn more about what happened—please feel free to reach out to us at 1-657-275-3738 or support@bentgo.com. We’re here to help and want to ensure you have a product that works as expected. Thank you, Jessica Bentgo Support

Hi Connie, Thank you for taking the time to share your feedback about your Bentgo MicroSteel Heat & Eat Container. Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at 1-657-275-3738 or support@bentgo.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support

Hi Norm, Thank you for taking the time to share your feedback about your Bentgo MicroSteel Heat & Eat Container. Please note that this container is not insulated. It is microwave safe for 10 minutes (1,000W or less) and oven safe at 350°F for 60 minutes. We also carry other lunchbox options that are insulated, if that is what you're looking for. If you need further assistance, feel free to reach out to us by phone at 1-657-275-3738 or support@bentgo.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. Thank you, Jessica Bentgo Support

Hi Gerry, Thank you for taking the time to share your experience. We’re sorry to hear about the issue with the bottom of your Bentgo MicroSteel Heat & Eat Container. This isn’t the quality we want for our customers, and we completely understand your disappointment. Please contact us at support@bentgo.com or 714-668-0300 so our team can assist under our industry-leading 2-year warranty. We’ll be happy to help troubleshoot and make this right. Thank you, Jessica Bentgo Customer Support

Hi Maria, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo MicroSteel Heat & Eat Container leaking. This container is backed by Bentgo's industry leading warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support