Chill Leak-Proof Lunch Box

Hi Karla, We are so sorry to hear about your experience with the Bentgo Chill latch! We understand how frustrating it is to have this happen after just 45 days, especially when following all care instructions. Your Bentgo Chill is backed by our manufacturer warranty, and we would love the opportunity to make this right. Please reach out to our Bentgo Support team at 657-275-3738 or support@bentgo.com so we can assist you and help find the best solution for you and your son. Thank you, Jessica Bentgo Support

Hi Ana, Thank you for your feedback, and we sincerely apologize for your frustrating experience with the Bentgo Chill Max. We completely understand how disappointing it is when a product is too heavy or difficult to open, especially when it leads to spilled lunches. We would love the chance to make this right. For a lighter, more streamlined daily option, our Bentgo Fresh or Bentgo Classic lines offer a slimmer profile without requiring the built-in ice pack tray. Please reach out to our Bentgo Support team so we can help find a solution and get you a product that better fits your needs at 657-275-3738 or support@bentgo.com. Thank you, Jessica Bentgo Support

Hi Alyssa, Thank you for sharing your feedback. We're so sorry to hear that your Bentgo Chill Kids Lunch Box is leaking between compartments. While our lunch boxes are leak-resistant and designed for thick liquids like yogurt, they are not intended for watery liquids. We want to make sure your box works perfectly for you! Since all our products are backed by our Bentgo warranty, please reach out to our team at 657-275-3738 or support@bentgo.com so we can help find a solution for you. Thank you, Jessica Bentgo Support

Hello, Thank you for sharing your feedback on your Bentgo Chill Kids Lunch Box. We understand how helpful it is to have enough room to pack a variety of everyday meals. If you're looking for a lunch box with more room for larger items, you may want to consider the Bentgo Kids Stow & Go Lunch Box, which offers larger compartments and includes a built-in 2-in-1 spoon and fork. Another option is the Bentgo Pop Lunch Box, which can accommodate a full sandwich and features a removable divider for added flexibility. If you'd like help finding the best option for your needs, our Customer Support team would be happy to assist. You can reach us at support@bentgo.com or 657-275-3738. We hope this information helps, and thank you again for taking the time to share your experience. Thank you, Jessica Bentgo Customer Support