[This review was collected as part of a promotion.] I received this product for free for testing purposes, I thought it worked okay. I felt like it was very temperamental with when and how it actually heated up. Sometimes I felt like it worked perfectly then other times I felt like it didn’t work at all.
Designer Living response
Thank you for sharing your experience with us! We're happy to hear that you found our heated mattress pad to provide warmth and comfort. This mattress pad is designed with Secure Comfort Technology, offering 20 heat settings to provide the perfect level of warmth for your needs. The hypoallergenic filling ensures a soft and clean sleeping surface, while the 10-hour shut-off timer provides safety for peace of mind. The pad fits mattresses up to 21 inches deep, making it versatile and suitable for various bed sizes. For the most consistent heating experience, make sure the controller is properly set to your preferred heat level. The 10-hour shut-off timer may also impact the heating, and adjusting it based on your preferences can ensure a seamless experience. Additionally, ensure the mattress pad is securely fitted to avoid any issues with heating performance. With its machine washable feature, this mattress pad is easy to care for, offering long-lasting comfort and warmth. We hope you continue to enjoy the luxurious comfort this product provides. If you have any further questions, please feel free to reach out—we're happy to assist!
