Faux Shearling Lined Double Buckle Boot (Men)

Overall these are great boots! However, I did have to order them twice, and still the size isn't perfect. The listing online says they run true to size, but I found that they run much bigger than their size. I normally wear an 11 or 12 in Mens, so started with the size 12. They were way too big, so I had to pay to send back and reordered a size 11. Still too big, but I don't want to pay for more shipping to return them. I adjusted by putting insoles in the boot, but sure do wish they fit properly on their own.