Platform Signature Pro Styler - 1 1/4 Inch - Refurbished

[This review was collected as part of a promotion.] As a Shorthair Stylist, I love my FHI ½-inch flat iron for detailed styling. It’s perfect for short hairstyling, edges, and getting close to the roots without burning clients. It heats up fast and gives a smooth, shiny finish without needing multiple passes. It’s a reliable tool that’s perfect for precision work and touch-ups✨️

I have been waiting to purchase this flat iron for a long time (years). It is highly recommended by stylists (especially Mo Knows Hair from YouTube) and is known for being a good quality brand. After doing a lot of research It was clear this would be a great purchase for flat ironing my natural hair at home. I finally decided to purchase this product during the Black Friday Sale. I was so excited when my flat iron came last week. Once I opened the box I noticed the flat iron had some imperfections, perhaps it wasn’t welded together well. I decided to give it a try anyways because the reviews were so favorable. I did my normal flat iron routine and was shocked and disappointed with the performance. I got the 1 1/4 inch which i thought would be perfect for my type 4 coily/fine natural hair. Perhaps I should have tried the 1 inch because this iron does not reach my roots, the handle is thick, hurts my wrist, is hard to hold, and it SNAGS my hair. Any attempt to curl my hair has been an utter fail and results in my hair getting stuck in the iron and snapping off. My hair is fine and can’t handle unnecessary damage. After saving for this for years, I’m really disappointed. I’d love to exchange my iron for the 1 inch to see if it works better for my hair but only unused items can be returned with the current policy. I am now stuck with this iron that doesn’t work well and will have to research for a new one.