The health and safety of our employees, customers and communities is our top priority. Read about our response to COVID-19.

    Shipping & Returns

    Free shipping is applied to orders over $100 before tax. International orders and all items over 5lbs. excluded.

    Temporary Extended Returns in Response to COVID-19

    For all items purchased online on or after February 1, 2020, we will accept in-store returns up to 45 days after stores reopen. We are continuing to accept returns by mail; the extended return period above applies. Purchases made after stores reopen will be subject to our standard 45-day return policy.

    Return to Store

    Bring your invoice and returnable item to your nearest U.S. Nordstrom Rack up to 45 days after stores reopen.
    Find Your Rack

    Return by Mail

    Use our self-service Returns page to get started and return your item.
    Start Your Return
    Note: For items returned by mail, the return shipping fee is $5.95 for the US and $10.95 for Canada. The fee will automatically be deducted from your refund.
    To see if your item is eligible for return, check your confirmation email or Orders page.
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