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Nordstrom Rack | Hautelook

Welcome to NR|HL

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  • Q: How do I submit expenses?
    A: All expense reimbursements are to be submitted in Concur, linked within If you have questions about the process, reach out to
  • Q: How do I apply for a corporate credit card?
    To apply for a corporate card, please have your department manager email Linda Tri at
  • Q: How do I apply for a Nordstrom credit card?
    A: Fill out an application (available near HR in the Fulfillment Center, see reception), and submit it to HR with a valid ID for processing. (Note: Nordstrom tender must be used online if you wish to apply your employee discount to a purchase.)
  • A: If you are eligible, complete the business card request form and email it to
  • Q: What are the office hours?
    A: Office hours for our three LA-based locations are:
    LAHQ—8:30 a.m. to 5:30 p.m.
    Culver—6:30 a.m. to 7:30 p.m.
    San Bernardino—7 a.m. to 4 p.m.
  • Q: What do I need to do if I have a visitor coming to the office (e.g. a vendor or colleague)?
    A: Please email your visitor's information to at least 24 hours in advance to ensure building access.
  • Q: I'm having a tech issue. How do I submit a service desk ticket to get help?
    A: Please visit to submit a ticket.
  • Q: How do I access my Nordstrom email, and other Nordstrom systems?
    A: Please contact Nordstrom Service Desk at 206.233.4501.
  • Q: What is the best way to contact HR?
    A: Contact an HR service center representative at 1.855.NORDYHR (1.855.667.3947)
  • Q: Where can I find info about benefits and perks (e.g. enrollment, pay, PTO etc.)?
    A: Log in to your account on, then navigate to the appropriate tab on the homepage.
  • Q: Does Nordstrom offer gym or wellness discounts?
    A: Yes! Nordstrom offers our employees a nationwide gym discount via the Active & Fit Direct program. Log in to > Nordstrom Benefits Portal > Wellness Program > Active & Fit Direct to get started.


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