The health and safety of our employees, customers and communities is our top priority. Read about our response to COVID-19.

Nordstrom Rack

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Clear the Rack | February 14-17

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The Nordy Club

Fashion access, exclusive services, amazing experiences.
Get more of the rewards you love just for shopping at Nordstrom and Nordstrom Rack.

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Become a member at any of our Nordstrom or Nordstrom Rack stores in Canada.
You'll also get in on Beauty & Style Workshops, Free Basic Alterations and more.

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We're Your Nordstrom Store

Since 1901, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion. We're driven by our commitment to happy customers and we invite you to experience that happiness yourself at one of our six full-line Nordstrom stores in Canada.

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Shipping & Returns

Free shipping is applied to orders over $100 before tax. International orders and all items over 5lbs. excluded.

Temporary Extended Returns in Response to COVID-19

For all items purchased online on or after February 1, 2020, we will accept in-store returns up to 45 days after stores reopen. We are continuing to accept returns by mail; the extended return period above applies. Purchases made after stores reopen will be subject to our standard 45-day return policy.

Return to Store

Bring your invoice and returnable item to your nearest U.S. Nordstrom Rack up to 45 days after stores reopen.
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Return by Mail

Use our self-service Returns page to get started and return your item.
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Note: For items returned by mail, the return shipping fee is $5.95 for the US and $10.95 for Canada. The fee will automatically be deducted from your refund.
To see if your item is eligible for return, check your confirmation email or Orders page.
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