Donate Clothes by Mail - Give Back Box
Every year, billions of pounds of clothing end up in landfills. We want to support more sustainable solutions, so we're pleased to offer customers a donation program that makes it easy to give used clothing and accessories a second life—while also supporting nonprofit organizations.
When you donate your items by mail, they will be directed to nonprofits where they'll be sold to support community programs like job training and education.
Donate by Mail with Give Back Box
We've partnered with Give Back Box* so you can reuse the box from your recent Nordstrom Rack order to donate to local charities.
How It Works
1. Open Your Box:
When you order from us, save the box your order came in.
2. Pack It Up:
Fill the box with any gently used clothing, accessories and shoes you'd like to donate.
3. Print & Ship:
Print a prepaid shipping label from Give Back Box.
Close up your box, attach the prepaid label and drop it off at a UPS or USPS location.
That's it! Give Back Box partners with various charities—and your donation heads to the nearest one in need.
Frequently Asked Questions
What is clothing donation at Nordstrom Rack?
Every year, billions of pounds of clothing end up in landfills. We want to provide a more sustainable solution, so we invite customers to participate in our clothing donation program, which makes it easy to give used clothing and accessories a second life—while also supporting nonprofit organizations.
All donations will be directed to nonprofits where they'll be sold to support community programs like job training and education initiatives.
Who can participate?
The mail-in program is currently available to all customers in the United States.
What can I donate?
Clothing, shoes, jewelry and household items can be donated. Items that cannot be accepted include electronics, liquids, ammunition, and fragile, hazardous or volatile materials. We also cannot accept large items (like furniture) in our stores. If you have questions about whether your item can be donated, please contact CSR@nordstrom.com.
Can I bring my clothing donation box to any Nordstrom or Nordstrom Rack store?
No. Items must be donated by mail through our partnership with Give Back Box. You can print a shipping label for free by clicking “Print a prepaid shipping label from Givebackbox.com” at the top of this page.
How can I find out where my mailed box of clothes is going?
When you mail in your donation, the name of the charity receiving your box will be printed on the prepaid postage label.
Can I choose where my mailed box of clothes is going?
Not yet. But it's a feature Give Back Box is working to make available in the future.
Do I need to use a Nordstrom Rack | HauteLook box when I send a donation by mail?
No. We're happy to help you donate to local charities for free using any box. Just pack the box, go to givebackbox.com/nrhl to get your prepaid shipping label and put the box in the mail.
*MBSS d/b/a Give Back Box does not plan, manage, advise, consult or prepare materials for or with respect to any charitable solicitation. Give Back Box does not act in the capacity of a professional fundraiser and does not solicit donations for charities.