Free shipping on orders over $89 & free shipping to U.S. stores. Exclusions apply. Learn More

Find a Guest Order

To check the status of a single order, please enter your order number and billing zip code.

*Shipping & Returns

Free shipping is applied to orders over $89 before tax. International orders and all items over 5lbs excluded.

Easy Returns

Return to Store

Bring your invoice and returnable item to your nearest U.S. Nordstrom Rack store or U.S. Nordstrom store.
Find Your Store

Return by Mail

Use our self-service Returns page to get started and return your item.
Start Your Return
For items returned by mail, the return shipping fee is $5.95 for the U.S. and $10.95 for Canada. The fee will automatically be deducted from your refund.

Extended Holiday Returns!

Eligible purchases made 10/12–12/24/20 can be returned until 2/7/21.
To see if your item is eligible for return, check your confirmation email or Orders page.
Unlock Your Exclusive Rewards
Take a minute to complete your profile to view your Nordy Club status and available points.
Complete My Profile
Skip for now